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Tutor’s Management Staff

Full-time

What to look forward to:
- Experience working in a multicultural environment!
- health insurance coverage once regularized
- 2 rest days per week
- annual company activities (Labor Day outings, year-end party, etc.)
- birthday GC
- Additional Php1,500.00 upon regularization
- Tutors' Management Staff would get the Php14,500 - Php16,000 salary package
- Tutors' Management Sub-leader and Leader would get the Php22,000 - Php25,000 salary package

Qualifications:
Graduate of any 4-year or vocational courses
Proficient in written and spoken English
Willing to work in shifts (4:30 AM to 1:30 AM, 1:00 PM - 10:00 PM, 3:00 PM to 12:00 MN)
Amenable to work on holidays and weekends
Must acquiesce to render overtime whenever necessary
Must be adaptive and culturally sensitive
Must have strong time management skills
Must have experience in basic to an intermediate computer and internet troubleshooting

Responsibilities:
Receive and respond to tutors for whatever concerns they may have that are related to their services for the company
Manage the schedules of tutors to ensure enough lessons are provided daily
Answer the tutors’ inquiries (through Skype, email or SMS)
Be an aid to Japanese/Taiwanese Customer Support in matters concerning tutors (e.g. cancellation or transferring of lessons, contacting tutors, etc.)
Develop ideas for the improvement of the procedures related to operations in the Tutors’ Management Department
Fulfill other job-related tasks to be given by the immediate Supervisor

Additional Information:
Work is in Makati City
Two rest days

Department Shifts:
4:30 AM to 1:30 PM
1:00 PM to 10:00 PM
3:00 PM to 12:00 MN
Other Qualifications: -

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