Customer Care Specialists - No call center experience required in Iloilo

Startek Philippines Inc.,

Western Visayas, Iloilo

Full Time

NO CALL CENTER EXPERIENCE REQUIRED - STARTEK ILOILO*****JOIN THE 13,000 STARTEK BRAND WARRIORS!FOUR convenient site locations in the Philippines - Pasig, Makati, Angeles and IloiloHMO covers the employee plus two dependents for FREEPAID Vacation Leaves and Sick LeavesUnused Sick Leaves are convertible cash, paid out TWICE a yearFREE parking spaces at all sitesANNUAL Performance and Salary Appraisal Review for all employeesSalary package includes NON-TAXABLE allowanceIndividual and Team INCENTIVES and RECOGNITIONJOB DESCRIPTION:Communicates with customer on the phone or via written correspondence to provide information and assistance on product use, hardware / software problems or processes inquiriesResolves customer issues on the first call / contact whenever possible, without having to transfer callerCompletes, processes and maintains applicable paperwork and recordsFollows escalation procedures as necessaryREQUIREMENTS:Must at least be 18 years of ageMust have completed at least 2 years in collegeMust be able to communicate effectively over the phoneMust be able to communicate effectively in EnglishMust be willing to work in Iloilo CityCall center experience is preferred, but not requiredENGAGEMENT CENTER ADDRESS: G/F Two Global Center (across Richmonde Hotel), Megaworld Boulevard, Iloilo Business Park, Iloilo CityWAYS TO APPLY:1. Click APPLY NOW on this ad for a phone interview. Online applicants will be prioritized.2. Text us! You may send a message to 0917-3194487 with this format: BESTJOBS / Your Full Name / Iloilo.* SSS number and NBI clearance are required before the job offer.* For candidates who will submit contact information for an over-the-phone interview, please expect a call from our recruiters within 24 to 48 hours.* Encourage your friends and relatives to apply at STARTEK and get REWARDS once they get hired.Be a BRAND WARRIOR today!!!

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